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If you're a facility manager, you've probably noticed the pattern: some cleaners finish their zones quickly but leave visible dust in corners. New hires use the wrong products on sensitive surfaces. Two supervisors train the same task completely differently. The result? Inconsistent quality, wasted supplies, and frustrated staff who don't understand what "done right" actually means. But here's what makes it worse: the cleaning industry is facing a staffing crisis. High turnover, difficulty findi …

Overview: What This Guide Covers This guide provides a complete, ready-to-use high-touch surface cleaning checklist for facility teams. You’ll learn: • What are high-touch surfaces and why they matter• How to choose the right disinfectant, wipe, or cleaner for each material• Recommended cleaning frequencies by facility type• Proven disinfection protocols for preventing missed spots• Staff training and consistency tips to maintain hygiene standards Whether you manag …

The Dust You Don't See In many facilities, floors get cleaned, windows shine, and restrooms are sanitized — but one look up may tell a different story. Dust rings around ceiling diffusers, clogged return vents, or a faint musty odor might go unnoticed because they're out of direct line of sight. Yet these are fairly common signs that parts of your HVAC system need maintenance — and they matter more than most facility managers realize. Dirty vents, clogged filters, or neglected coils …

When "Clean" Becomes a Complaint You know the scene: your custodial team disinfects the office overnight. They follow every protocol. By morning, the space is spotless—but the complaints are already waiting. "The smell is too strong." "My eyes are burning." "Can you stop using that cleaner?" It's not that the cleaning was done poorly. It's that for an increasing number of people, a strong fragrance equals a strong reaction. Headaches. Respiratory irritation. Skin sensitivity. The very prod …

When Clean Turns Dangerous You've just finished disinfecting the lobby floor. It's spotless. Germ-free. But within minutes, someone's shoes are sliding across the surface like they're on ice. This scenario plays out daily in facilities nationwide. Custodians disinfect properly, follow protocols, yet floors turn treacherous. It's not about cutting corners—it's about chemistry working against you. The numbers tell a sobering story: according to the U.S. Bureau of Labor Statistics, slips, tri …